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Toast

Toast POS review

4.6

Toast is the most widely used restaurant POS in the United States, built from the ground up for food service. It handles everything a restaurant needs: menu management, kitchen display screens, tableside ordering via handheld tablets, online ordering, and delivery logistics. The free Starter Kit plan includes hardware and software at no upfront cost, though processing fees are higher at 2.99% + $0.15. Paid plans start at $69/mo with lower rates. Toast runs on its own proprietary Android-based hardware, which means reliable offline mode during internet outages — critical for busy dinner rushes.

Monthly cost

Free — $69/mo+

Transaction fee

2.49% + $0.15 to 2.99% + $0.15

Hardware

From $0 (Starter Kit) to $1,024+

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Our take

Toast dominates the restaurant POS category for good reason. Every feature is designed for food service workflows: servers can fire courses from handhelds, the kitchen display replaces messy paper tickets, and the built-in online ordering system avoids the 15-30% commissions charged by DoorDash or Uber Eats. The offline mode is a genuine differentiator — your restaurant keeps running even when the internet goes down. The downsides are real, though. The two-year contract locks you in, and you must use Toast's proprietary hardware (no BYOD iPads). The free plan's 2.99% + $0.15 per transaction adds up fast at high volume, pushing most restaurants toward the $69/mo plan for the 2.49% rate. If you run a restaurant or bar and plan to stay for at least two years, Toast is the best-in-class option.

What we like

  • Purpose-built for restaurants with menu management, table mapping, and coursing
  • Reliable offline mode keeps orders and payments running during internet outages
  • Integrated kitchen display system eliminates paper tickets and reduces errors
  • Handheld tablets let servers take orders and payments tableside
  • Built-in online ordering and delivery management with no third-party commissions

Watch out for

  • Two-year contract commitment required on most plans
  • Proprietary hardware — you cannot use your own iPads or tablets
  • Higher processing fees (2.99% + $0.15) on the free Starter plan

Feature breakdown

Online ordering Yes
Inventory management Yes
Employee management Yes
Loyalty program Yes
Offline mode Yes
Tableside ordering Yes
Kitchen display Yes
Menu management Yes
Reservations Yes
Payment processingbuilt-in
Contract length2 years
Free trialNone

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